In today's competitive landscape, providing exceptional post-sales and installation services has become a critical differentiator for retail companies and manufacturers aiming to enhance customer satisfaction and loyalty. By offering comprehensive post-sales support, including installation and maintenance services, companies ensure that customers experience seamless transitions from purchase to product usage. This not only fosters trust and confidence in the brand but also minimizes potential frustrations associated with complex installations. Sodtrack offers the ideal software with deep understanding of orchestrating field services at scale to enable retailers and OEMs to delight their end consumers at scale.
"With Sodtrack we were able to integrate services into our online offering which in time reduced shopping cart abandon rates by 15% in our big ticket categories"
- Category Manager for Large Home Appliances
"Sodtrack allowed us to replace thousands of calls and tickets related to our at home services operation with automation at scale. Long gone are the days of clipboards and spreadsheets."
- Logistics and Installations Manager